Privacy Policy

1. Information We Collect

At Nara Abroad, we collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes: • Personal Information: Name, email address, phone number, date of birth, and contact details • Academic Information: Transcripts, test scores, educational background, and academic achievements • Profile Information: Career goals, interests, preferences, and program requirements • Documents: Any files you upload such as essays, recommendation letters, and certificates • Usage Information: How you interact with our platform, including pages visited and features used • Device Information: IP address, browser type, operating system, and device identifiers We collect this information to provide you with personalized university recommendations and comprehensive application support.

2. How We Use Your Information

We use the information we collect for the following purposes: • Service Delivery: To provide our AI-powered university matching services and application support • Personalization: To tailor our recommendations and services to your specific needs and preferences • Communication: To send you updates, notifications, and information about your applications • Improvement: To analyze usage patterns and improve our platform and services • Support: To respond to your inquiries and provide customer support • Compliance: To comply with legal obligations and enforce our terms of service • Marketing: To send you promotional materials and newsletters (with your consent) • Analytics: To understand how our services are used and optimize user experience We will never sell your personal information to third parties for their marketing purposes.

3. Information Sharing and Disclosure

We may share your information in the following circumstances: • With Universities: We share your academic profile and application materials with universities you choose to apply to • Service Providers: We work with third-party service providers who assist us in operating our platform (e.g., hosting, analytics, customer support) • Business Transfers: In connection with any merger, sale of company assets, or acquisition • Legal Requirements: When required by law, regulation, legal process, or governmental request • Protection of Rights: To protect the rights, property, or safety of Nara Abroad, our users, or others • With Your Consent: When you explicitly consent to the sharing of your information All third parties we work with are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it: • Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols • Secure Storage: Your data is stored on secure servers with restricted access • Access Controls: We limit access to your information to authorized personnel only • Regular Audits: We conduct regular security audits and assessments • Monitoring: We continuously monitor our systems for potential security threats • Data Backup: Regular backups ensure data integrity and availability While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

5. Your Rights and Choices

You have several rights regarding your personal information: • Access: You can request access to the personal information we hold about you • Correction: You can update or correct your information through your account settings • Deletion: You can request deletion of your account and associated data • Portability: You can request a copy of your data in a structured, machine-readable format • Opt-out: You can opt out of marketing communications at any time • Restriction: You can request that we restrict the processing of your information • Objection: You can object to certain uses of your information To exercise any of these rights, please contact us at support@naraabroad.com. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services: • Essential Cookies: Required for the operation of our platform • Analytics Cookies: Help us understand how visitors interact with our website • Functionality Cookies: Enable enhanced functionality and personalization • Advertising Cookies: Used to deliver relevant advertisements to you You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform. We also use web beacons, pixels, and other tracking technologies to measure the effectiveness of our services and marketing campaigns.

7. International Data Transfers

Nara Abroad operates globally and may transfer your information to countries other than where you reside. These countries may have different data protection laws than your country of residence. When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy. These safeguards may include: • Standard contractual clauses approved by relevant authorities • Adequacy decisions recognizing equivalent data protection • Your explicit consent for specific transfers • Other legally approved transfer mechanisms By using our services, you understand and consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this policy.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@naraabroad.com. For users between the ages of 13 and 18, we recommend that they use our services with parental guidance and supervision. Parents and guardians should monitor their children's online activities and help them understand privacy and security best practices. If we discover that we have inadvertently collected information from a child under 13, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will: • Update the "Last Updated" date at the bottom of this policy • Notify you via email or through a notice on our platform • For material changes, we may seek your consent where required by law We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. If you have any questions or concerns about changes to this policy, please contact us at support@naraabroad.com.

Last updated: December 6, 2025