Welcome to Nara Abroad ("we," "our," or "us"). We operate nara-abroad.co.uk and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. By using Nara Abroad, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. Last Updated: December 9, 2025
2.1 Personal Information You Provide When you use our services, we may collect: Account Information (name, email, phone, date of birth, nationality), Academic Records (certificates, transcripts, test scores), Profile Information (career goals, study preferences), Application Documents (personal statements, CVs, passport copies), Financial Information (payment details processed via third-party processors), Communication Data (messages with our support team), Visa and Immigration Information. 2.2 Information Collected Automatically Device Information (IP address, browser type, OS), Usage Data (pages visited, time spent, features used), Cookies and Tracking Technologies, Location Data (general geographic location based on IP address). 2.3 Information from Third Parties Universities and educational institutions, partner service providers, social media platforms (if you choose to link accounts), and reference providers.
3.1 Core Services: Process and manage university applications, match you with suitable academic programs using our AI-powered matching system, communicate with universities on your behalf, track application status, and facilitate document submission. 3.2 Additional Services: Arrange visa consultation and application support, provide insurance, housing, banking, car rental, and hotel services, and coordinate pre-departure and post-arrival assistance. 3.3 Platform Improvement: Improve and personalize your experience, develop and enhance our AI matching algorithms, and conduct research and analytics. 3.4 Communication: Send service-related notifications, respond to inquiries, provide customer service, and send marketing communications (with your consent). 3.5 Legal and Security: Comply with legal obligations, protect against fraud, enforce our Terms of Service, and resolve disputes.
For users in the European Economic Area (EEA) and UK, we process your personal data based on: • Contractual Necessity: Processing necessary to fulfill our services to you • Legitimate Interests: Improving our services, preventing fraud, and maintaining security • Legal Obligation: Complying with applicable laws and regulations • Consent: Where you have given explicit consent for specific processing activities You have the right to withdraw consent at any time where we rely on consent as the legal basis.
5.1 Educational Institutions: Universities and colleges you apply to receive your application materials and academic records. 5.2 Service Partners: Visa Consultants, Insurance Providers, Housing Services, Banking Partners, and Payment Processors (we do not store full payment card details). 5.3 Professional Advisors: Legal, financial, and business advisors who assist us in providing services. 5.4 Legal Authorities: Government agencies and law enforcement when required by law. 5.5 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We do not sell your personal information to third parties for their marketing purposes.
Nara Abroad operates globally. Your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection standards. When we transfer your data internationally, we implement appropriate safeguards, including: • Standard Contractual Clauses approved by relevant authorities • Ensuring recipients are certified under recognized data protection frameworks • Obtaining your explicit consent where required
We implement robust security measures to protect your personal information: • Encryption: Data is encrypted in transit using SSL/TLS protocols and at rest • Access Controls: Strict access limitations to authorized personnel only • Regular Security Audits: Periodic assessment of our security practices • Secure Infrastructure: Industry-standard security technologies and procedures • Employee Training: Staff are trained on data protection and confidentiality However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy: • Active Accounts: Information is retained while your account is active • Application Records: Academic and application data may be retained for up to 7 years for legal and administrative purposes • Marketing Data: Retained until you withdraw consent or request deletion • Legal Requirements: Some data may be retained longer to comply with legal obligations You may request deletion of your data at any time (see Section 11).
9.1 Types of Cookies: • Essential Cookies: Required for platform functionality and security • Performance Cookies: Help us understand how you use our platform • Functional Cookies: Remember your preferences and settings • Marketing Cookies: Used for targeted advertising and analytics (with consent) 9.2 Managing Cookies: You can control cookies through your browser settings. However, disabling certain cookies may limit functionality. For more details, please see our Cookie Policy.
Our platform may contain links to third-party websites and services (universities, partner services, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
11.1 General Rights: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (right to be forgotten) • Portability: Receive your data in a structured, commonly used format • Objection: Object to processing based on legitimate interests • Restriction: Request restriction of processing in certain circumstances • Withdraw Consent: Withdraw consent for processing based on consent 11.2 Marketing Communications: You can opt out of marketing emails by clicking "unsubscribe" in any marketing email, adjusting account communication preferences, or contacting us at privacy@nara-abroad.co.uk. 11.3 Exercising Your Rights: Email: privacy@nara-abroad.co.uk. We will respond within 30 days.
Nara Abroad is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at privacy@nara-abroad.co.uk. For users aged 16-18, we recommend parental guidance when using our services.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by: • Posting a notice on our platform • Sending an email notification to registered users • Updating the "Last Updated" date at the top of this policy Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Nara Abroad Email: info@nara-abroad.co.uk Privacy Email: privacy@nara-abroad.co.uk Website: https://nara-abroad.co.uk/en/contact For users in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.
If you are located in the European Economic Area or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO): https://ico.org.uk In other EEA countries, please contact your national data protection authority.
Last updated: June 6, 2026